EDC recognizes the importance of an open and transparent dialogue with our stakeholders about the business we undertake. EDC will respond to any formal concerns raised by interested parties within 30 days of receipt. Should there be a delay in response, EDC will communicate with the requestor to advise of the change.
Formal enquiries are defined as a letter addressed to the President and CEO or the Chair of the Board of Directors seeking further information about business EDC has undertaken, or policies and practices of the organization.