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  • Newsroom
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  • Solutions

      • By product

      • By product

      • By product

      • By product

    Insurance

    Trade credit insurance

    Select Credit Insurance

    Get short-term coverage for occasional exports

    Portfolio Credit Insurance

    Maintain ongoing coverage for active exporters

    Compare trade credit insurance solutions

    Featured

    Insure your exports
    Female designers work in modern office

    Insure your exports

    Learn how credit insurance safeguards your business and opens doors to new markets.

    Coulson Aviation’s growth
    Coulson Aviation plane on a runway.

    Coulson Aviation’s growth

    See how portfolio credit insurance helped this Canadian innovator expand.

    Guarantees

    Guarantees

    Export Guarantee Program

    Increase borrowing power for exports

    Account Performance Security Guarantee

    Free up cash tied to contracts

    Foreign Exchange Facility Guarantee

    Protect profits from exchange risk

    Trade Expansion Lending Program

    Unlock more working capital

    Explore working capital guarantees

    Featured

    Trade Impact Program
    Canada trade cargo container hanging against clouds background

    Trade Impact Program

    Access funding and resources to reach new markets.

    Clarius grows globally
    Smiling women holding Clarius portable ultrasound device in left hand and a smartphone in the right hand which shows an image of a fetal ultrasound.

    Clarius grows globally

    Find out how access to working capital fueled their expansion.

    Loans

    Export financing loans

    Direct Lending

    Secure a loan for global expansion

    Buyer Financing

    Get financing for international customers

    Structured and Project Finance

    Access funding for capital-intensive projects

    View loan solutions

    Featured

    Taste of Nature expands
    A canoeist paddles across a blue lake.

    Taste of Nature expands

    Find out how direct lending helped this snack brand go global.

    Miovision’s sustainable path
    busy city intersection

    Miovision’s sustainable path

    Learn how a Canadian tech firm turns sustainability into global opportunity.

    Investments

    Equity investments

    Investments

    Get equity capital for strategic growth

    Featured

    GoBolt scales sustainably
    Mark Ang, co-founder of GoBolt, smiling in front of a truck with the GoBolt logo and slogan.

    GoBolt scales sustainably

    Explore how GoBolt built a greener logistics network across borders.

    By industry

    Priority sectors

    Agri-food

    Find opportunities in agri-food trade

    Cleantech

    Expand your cleantech business

    Explore the businesses we support

    Featured

    Cleantech leaders 2025
    Eocycle’s high-performance wind turbine stands on a rural farm, where solar panels are installed on the farmhouse roof.

    Cleantech leaders 2025

    See how Canadian cleantech firms are advancing global sustainability goals.

    Business Connections Program
    Woman seated at a table participating in a video conference

    Business Connections Program

    Build relationships with global buyers to help grow your international business.

  • Resources

    Popular topics

    In the spotlight

    Market diversification

    Explore strategies to enter new markets

    Tariffs

    Understand trade tariffs and how to manage their impact

    Risk management

    Learn ways to protect your business from uncertainty

    Supply chain resilience

    Build stronger supply chains for reliable operation

    Discover the trends shaping global trade

    Sector

    Agri-food

    Access tools and insights for agri-food exporters

    Mining and metals

    Find market intelligence for mining and metals exporters

    Cleantech

    Get insights to drive sustainable innovation

    Infrastructure

    Explore resources for infrastructure growth

    Export stage

    By export stage

    Start exporting

    Discover practical tools for first-time exporters

    Grow your export business

    Unlock strategies to manage risk and boost growth

    Expand your global presence

    Leverage insights and connections to scale worldwide

    Featured

    Strategic pricing for exporters
    Canadian exporter researching international pricing strategies on her phone in Mexico City.

    Strategic pricing for exporters

    Learn how pricing strategies help you enter new markets, manage risk and attract customers.

    Global economic outlook
    An engineer inspects shipping containers, illustrating global trade and export strategy.

    Global economic outlook

    Get expert insights and the latest economic trends to help guide your export strategy.

    Trade intelligence

    Market insights

    Indo-Pacific market intelligence

    Track trade trends in Indo-Pacific

    Europe market intelligence

    Uncover European market opportunities

    U.S. market intelligence

    Access insights on U.S. trade

    Global market search

    Browse countries and markets

    Learn about our solutions for market diversification

    Expert analysis

    EDC Economics

    Get expert analysis on markets and trends

    Trade Matters

    Discover stories shaping global trade

    Global Economic Outlook

    See what’s ahead for the world economy

    Country Risk Quarterly

    Monitor shifting global market risks

    Trade Confidence Index

    Read exporters’ perspectives on global trade

    Knowledge centre

    Digital tools

    Export Help Hub

    Get answers to your export questions

    Company InSight

    Research foreign companies before doing business

    InList

    Find trusted freight forwarders

    EDC | FITT Lite Learning Series

    Gain export skills with online courses

    Access all tools and resources with a free MyEDC account

    Content library

    Webinars

    Get insights and practical advice from leading experts

    Podcasts

    Listen to global trade stories

    Success stories

    Learn how exporters are thriving worldwide

    Case studies

    Explore export challenges and EDC solutions

    TradeInsights

    Discover resources for smarter exporting

  • About

    Our impact

    Who we are

    Discover our story

    What we do

    See how we help exporters

    Who we support

    Explore the companies we serve

    Our commitments

    Responsible trade

    Learn about our commitment to ESG

    Organizational governance

    Understand our governance framework

    Corporate reports

    See the results of our commitments

    Featured

    Trade Impact Program
    Canada trade cargo container hanging against clouds background

    Trade Impact Program

    Access funding and resources to reach new market

    Café William’s growth
    Packaged Café William espresso beans in focus with a factory background softly blurred.

    Café William’s growth

    Canadian coffee exporter scales sustainably

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Access to Information and Privacy

Transparency and Disclosure

  1. Access to Information and Privacy
  2. Transparency and disclosure

In this section

  • Access to Information Act
  • Completed Access to Information Act Requests
  • Privacy Act
  • Summary of Privacy Impact Assessments

Access to Information Act

The Access to Information Act is a federal statute that provides a process for Canadian citizens, permanent residents, persons physically in Canada, or corporations present in Canada to request access to any record of certain institutions of the federal government. These institutions, such as EDC, are required to provide access to records under their control upon receiving a formal request for information made pursuant to the Access to Information Act unless the records or portion thereof are exempted or excluded from disclosure.

Annual Report on the Administration of the Access to Information Act 2015-2016 (PDF)

Annual Report on the Administration of the Access to Information Act 2016-2017 (PDF)

Annual Report on the Administration of the Access to Information Act 2017-2018 (PDF)

Annual Report on the Administration of the Access to Information Act 2018-2019 (PDF)

Annual Report on the Administration of the Access to Information Act 2019-2020 (PDF)

Annual Report on the Administration of the Access to Information Act 2020-2021 (PDF)

Annual Report on the Administration of the Access to Information Act 2021-2022 (PDF)

Annual Report on the Administration of the Access to Information Act 2022-2023 (PDF)

Annual Report on the Administration of the Access to Information Act 2023-2024 (PDF)

Annual Report on the Administration of the Access to Information Act 2024-2025 (PDF)

Completed Access to Information Act requests

Summaries of completed Access to Information requests are available from the Government of Canada's Open Government portal. They are made available on the portal within 30 calendar days after the end of each month and you can request a copy of the record if you find one of interest. Summaries are available for any Government of Canada institution that is subject to the Access to Information Act.

For more information, visit the About access to information requests webpage.

Privacy Act

The Privacy Act provides Canadian citizens, permanent residents or individuals present in Canada with the right of access to personal information held about them by federal government institutions, such as EDC. It also protects against unauthorized disclosure of that personal information. The Privacy Act strictly governs how federal government institutions will collect, use, store, disclose and dispose of any personal information.

Our access to information and privacy (ATIP) office is responsible for receiving and responding to all requests submitted under the Access to Information Act and the Privacy Act.

Annual Report on the Administration of the Privacy Act: 2015-2016 (PDF) 

Annual Report on the Administration of the Privacy Act: 2016-2017 (PDF) 

Annual Report on the Administration of the Privacy Act: 2017-2018 (PDF) 

Annual Report on the Administration of the Privacy Act: 2018-2019 (PDF)

Annual Report on the Administration of the Privacy Act: 2019-2020 (PDF)

Annual Report on the Administration of the Privacy Act: 2020-2021 (PDF)

Annual Report on the Administration of the Privacy Act: 2021-2022 (PDF)

Annual Report on the Administration of the Privacy Act: 2022-2023 (PDF)

Annual Report on the Administration of the Privacy Act: 2023-2024 (PDF)

Annual Report on the Administration of the Privacy Act: 2024-2025 (PDF)

To make an Access to Information Act request at EDC

To make an Access to Information Act request for information held by EDC, complete the Access to Information Request Form or send a letter mentioning the Act and describing the records you are seeking to the ATIP office. Please include details that will enable us to search for relevant records.

Each request made to EDC under the Access to Information Act must  be accompanied by an application fee of $5, in the form of a cheque or money order made payable to: Export Development Canada. We work to ensure that every reasonable effort is made to help requesters receive complete, accurate and timely responses to their requests and without regard to the requesters’ identities.

For any questions or comments on the access to information process, or to submit your request, please contact us using at the address below.

To access your personal information held by EDC

To access your own personal information held by EDC, you may complete the personal information request form or send a letter mentioning the Act and describing the information you are seeking to the ATIP Office. Please include details that will enable us to search for relevant records. There are no fees associated with making a request under the Privacy Act. If you need to contact us for advice on how to complete a Privacy Act request, contact us at the address below.

How to make an informal request outside the ATIP process

The Government of Canada encourages the release of information through informal requests outside of the ATIP process. EDC strives to provide information on an informal basis where possible, as a means of promoting accessibility and transparency within the corporation. An informal request may be submitted to EDC in order to obtain a copy of a completed Access to Information Act request. You may wish to consult the Government of Canada's Open Government portal to determine if the information you are seeking has been previously processed by EDC.

To make an informal request or for additional information about the programs and activities of Export Development Canada, please contact us online or at the following:

Access to Information and Privacy
Export Development Canada
150 Slater Street
Ottawa, Ontario
K1A 1K3
Canada
Phone: (613) 598-2500
Toll-free: (800)-267-8510
Fax: (613) 598-3835

Summary of privacy impact assessments

In accordance with Treasury Board of Canada secretariat policy, summaries of completed privacy impact assessments (PIAs) are posted.

Privacy impact assessment reports

The privacy impact assessment examines the privacy-related impact of our retention of an external vendor, First Advantage Canada Inc. to supply pre-hire background screening resources. This vendor has been retained to conduct pre-hire due-diligence background checks (such as verifying employment and educational/professional accreditation backgrounds and certain other checks) on candidates for positions at EDC.

Contacting our ATIP office

ATIP program co-ordinator
Access to Information and Privacy Office
Export Development Canada
150 Slater Street
Ottawa, Ontario K1A 1K3
Canada
Phone: (613) 598-2500
Toll-free: (800)-267-8510
Fax: (613) 598-3835
E-mail: ATIPTeam@edc.ca

Reading room

As required by the Access to Information Act, an area on our premises has been designated as a public reading room. Please contact the ATIP office to make arrangements to use the reading room. The address is:

Export Development Canada
150 Slater Street, 15th floor
Ottawa, ON

Find out more

Access to Information Act

Info Source - Describes the types of records we hold in relation to our institutional functions, programs and activities and may assist individuals with submitting requests under the Access to Information Act and the Privacy Act.

Information Commissioner of Canada

Privacy Act

Privacy Commissioner of Canada

Treasury Board of Canada Secretariat ATIP Policies


 

Date modified: 2025-10-09

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